If your old computer does not have internet access, your old computer won't be able to detect the deactivation from the My Licenses page.If you have the ZBrush to KeyShot Bridge, you will need to follow these same steps for its license as well.
You will then be taken back to the main My Licenses page. On the next page, click the Confirm Deactivation Request button.For the reason, just state that you are moving ZBrush to a new computer. Next to the one for the computer you are removing ZBrush from, tick the box in the Repair column. On the next page you will see a list of the activations currently counting against your serial number.Next to your Key, click the Request Deactivation button.Go to My Licenses and log in with your ZBrush ID.In these cases, please follow all the instructions on this page, including Deactivation.įirst, Deactivate from your old computer: This is also true with major operating system upgrades, such as from Windows 7 to Windows 10 or from macOS 10.12 to macOS 10.13. Note: When you reinstall your operating system, your machine's digital thumbprint will change and ZBrush will see itself as being on a different computer. If you want to have ZBrush on a second computer, you do not need to first deactivate it from the original machine. Note: Legacy Single-User licenses allow two concurrent activations, provided that you never actually run both copies at the same time. Moving your software between computers is quite simple. Subscriptions, and later perpetual license versions use the same instructions as all other Maxon software. Earlier versions are no longer supported. This article applies to perpetual licenses of ZBrush/ZBrushCore 2018 through 2022.
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